Really disappointed - have been a YGT customer for many years and had many trips which mostly went to plan and very smoothly. The booking process this time was very poor - I booked 10 days ago and after chasing up the booking 4 times by email and 2 phone calls I have just finally got the requested tee times and days which i asked for on day 1. Why it has taken 10 days to move a tee time from one day to the previous day I do not understand. Once i managed to get through on the phone I actually tried to help by suggesting that I could make a phone call to the Ocean Course and re-book it myself! No apologies, no updates via email - surprisingly and disappointingly very poor service.