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P H
YGT are probably one of the worst Golf Travel Companies in the UK....I had to cancel a Golf Trip for 6 of us to Spain earlier this year due to Covid/Airline schedules and was told my refund had been approved but would take up to 12 weeks for the refund to be paid back to my card....why does it take 12 weeks to do a refund?....it is now 19 weeks and i'm still waiting despite contacting them weekly only to be told it's being processed or 'no update'. Their Customer Services Team emailed me to say it would be in my account a month ago but nothing has arrived. As i say i've chased them up weekly for updates but got nowhere. I have used YGT for several years but after this i will never use them again and will let other golfers I know to avoid them in future. A very very disappointed customer...
3 years ago
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Alice, Customer Support

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