We have booked a golf break thru another company in France. We thought we would add on a short break at the beginning and one at the end using YGT. On 12th I booked it and on 14th received acknowledgement "not confirmed". Despite several chases all I received were assurances that it had been booked verbally, but no written confirmation had been received. I am now about to depart for the coast and still have no vouchers or anything. The last gentleman said he would contact the sales agent as soon as he arrived this morning to chase it. This is probably the same sales agent who was chasing it yesterday. We are now doubting whether, we have any bookings at all. The lack of any reassuring follow ups means we are left wondering. Is it normal for a hotel to take 4 days to follow up a verbal acceptance in writing? More empathy with the customer and better communication is in order.
9 years ago
Your Golf Travel has a
4.6
average rating
from
3,169
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.