Update 05: Dated 23 Feb 2022: YGT is harassing us by sending us to legal for just asking for the money that they owe us. We have been chasing payments since 10th Oct 2021. All emails and documents are available. Our advice is if you are owed any money by this company, please kindly look at the balance sheet and the losses they have made last year (from companies house). I would be very vary of giving credit to this business. We have burnt our fingers 10s of thousands of pounds outstanding and threats and defamation claims on phone and calling us "stupid". The sr customer service person called our manager "STUPID" for asking for our dues. Update 04: Dated 22 Feb 2022: We have been in touch with a number of club to whom YGT woes money to and we are in the process of joining up with all the clubs and hotels monies are woed to make a joint claim. I am have been approached by lot of individual groups who are still awaiting refunds for several months. I am happy to share my contact details if anyone else wants to join in the claim. Some of the people who have contact me have successfully won CCJ's against YGT They seem to be professional and have all the tactics and ticks that one can imaging under the roof to delay payments, excuses includes: 1. All payments will run during next payment run 2. Once the payment run has happened and your are not part of the payment run, then they will send you an email asking for bank confirmation so that they are effective and pay the correct account. 3. Once you verify the correct bank details, they will place you on the next payment run 4. Once again when the payment dont reach you on the promised payment run, they will find another excuse not to pay you. 5. Once the other issues are sorted out, you are placed for the next payment run. 6. Eventually you are on a vicious loop of the same thing over and over again. But you will never see the light of the payments. Update 03: Dated 22 Feb 2022: We have been made to feel threatened and are now being held randsom for removing these reviews else our dues are not going to be paid. We are also being threatened with legal action just for asking for our debt to be cleared. Update: Dear Caroline, It has been over 21 Days since the time we first spoke and yet no resolution to the outstanding amounts. WE have called in numerous times and have been promised several call backs yet, no one responds or calls back. It has all been only empty promises. Please can you give us a call. We are only posting on social media because you stopped responding to calls and email. Regards Previous Post We are a hotel and golf club and are owed more than 27K since the beginning of last year and I have tired on numerous occasions to contact the accounts team and the account manager, emails have not been replied to and we are not being able to talk to any one about any payments. I am posting this review as a last resort to get in touch with someone in the company who can clear the outstanding with our hotel.