Hi Lisa - Thanks for your request to rate the service. I am surprised that you have asked me to rate the service, as I thought you may have checked beforehand, as I am still awaiting confirmation of my booking? The initial booking and organisation was great; quick and responsive. YGT were able to sort all the times we wanted, so we paid our deposit. That was one week ago and I have heard nothing since. No confirmation. No receipt of the deposit. No thanks for using YGT. Nothing. I am a bit disappointed that the after sales service is so slow and surprised too as YGT are usually very good. Kevin