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Mark T
No Refund , Standard replies , update Paid over £16,000 for trip 12 golfers on March 14th they avoided cancelling until a few days before we were to leave , we have had no refund no commitment to date of refund and when organising a trip for 12 golfers who have paid £1380 each they are causing me a lot of hassle ! I have booked many trip with parties of over 20 but will be rethinking from now on as they continue to break the law regarding the time a refund should be issued ! Update as if today 3/7/20 Called Tina Sanderson also Emailed MD Andrew Harding as you would expect no call back from Tina Sanderson as promised so really left with no option other than to issue proceedings against them ! Going to report them to Trading Standards , sent them 6h from Abta code of conduct Client Refunds 6H) Apply for and forward to clients any applicable refund without delay. I think we all may be on a loser here as no company can survive the feedbacks given in here and elsewhere ! Still let’s hope they see sense before Monday and legal proceedings, I will keep you all updated start , I hold out little hope , unlike your golf travel I will keep you all updated
4 years ago
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