Stranded ! We booked a trip to Spain fully inclusive of car hire, golf & hotel. On arrival at the airport we were told by Your Golf Travels preferred car hire partner that unless we paid a £2000 deposit for each of the 2 vehicles or paid extra for even more insurance that had been paid for in the package price then they would not release the vehicles. This was at 12.30 am, we were able to contact someone at Your Golf travel and then said they would deal with it, at 2.00 am we were still waiting. To get our golf holiday back on track we paid the extra and then received a phone call from the sales director Tommy who apologised and said we would not be out of pocket and contact us on your return to UK. We did and dealt with a girl called Claire Fullerton who to date has returned £60 for each vehicle. We are still out of pocket and more to the point very frustrated that we were stranded in a foreign airport with no alternative and the customer service and help from your Golf travel was non existent. My suggestion is, if you have to book with this company (we certainly wont be !) then don't take the package price as the final price there are many hidden extras and if you are travelling out of hours be prepared to be on your own as there will be no support from this company. Very disappointed Golf traveller for over 20 years !! Ian