Beware ! I am still waiting (it seems I am not alone) for my refund from Your Golf Travel for a cancelled package trip, booking ref 304471, for me and my wife to Turkey in April and for which I paid in full on 24th January. Despite being assured by YGT in mid May that a full refund would be processed within 12 weeks this has still not happened. I had a telephone call in August telling me our refund was being processed for payment. Since then we have chased payment numerous times by both email and telephone. Our emails to YGT remain unanswered and promised telephone updates from YGT staff have not happened. Since August we have been in communication with five YGT staff members, some with senior titles suggesting they had the authority to make things happen but still no progress. My letter, sent recorded delivery to a registered YGT director, explaining the situation and requesting refund has failed to produce a result or a response. YGT appear to be totally dismissive of their obligations. Whilst I have been sympathetic to their circumstances their broken promises and poor communication leaves me feeling that I am being exploited and that I am funding their business. So please beware. I will post any further delays or progress.