The item I ordered was out of stock and had to be made. I was given the option of cancelling, changing or waiting. I chose to wait the 3 weeks as it suited me. Unfortunately it took much longer and I had to chase as had no update after the 3 weeks. Just as I requested a cancellation and full refund following no response to an earlier message, I had a message to say the item had been dispatched to me. It arrived the next day and is lovely but communication could have been better.
3 years ago
Pet Supplies Warehouse Ltd has a
4.6
average rating
from
1,352
reviews
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