I am very disappointed with the service i got from you guys. I applied for Thailand visa and i didn’t got any call regarding my visa process i was calling them everyday and they told me that they gonna call me and inform me regarding the process and after 10 day i call them again and inquiry about the visa they told me that it is already there and I can collect it from the office. When I call them for the first time they told me that it is free pickup and drop off service but now they are saying me that i have to go to their office and collect it, as there is no free drop off service but in their official website it is mentioned clearly about the service free pickup and free drop off. I am very disappointed about the service i got from these agency. And they are telling me that I cannot apply Thailand visa by my own I have to go through the agency thats the only way I can get visa. I paid the AED 349 + 5% VAT for them for only applying the Visa. It is not fair, Visa for Thailand cost only AED 150 and rest is for the agency but only for pickup service and applying.