Categories Blog Rory IE My Reviews My Settings Help LOG OUT For businesses Review of Zalando Rory 2 reviews 1 star: Bad 3 minutes ago Abysmal Service My wife purchased a shirt from this website and the incorrect Shirt arrived. We returned the shirt and the representative gave us a discount code as a gesture of goodwill and to encourage us to purchase the shirt again. We did so and low and behold,the exact same incorrect shirt arrived in!I rang two representatives today and the lack of apology, empathy and general "couldn't care less attitude " was clearly evident. I was told to return to shirt once again in order to get the second refund and the issue may be a description issue online regarding the shirt rather than a warehouse issue. I told them I dont see why I should be inconvenienced again to return the shirt due to their incompetence but it fell on deaf ears. No compensation, no apology and when I told them I was extremely annoyed and will not be purchasing from them again, they didn't seem to care! I even told them I'd write a scathing review(which wouldnt be like me but I was just so angered by their ambivalent attitude) and no reaction from both representatives I spoke to!Hence this reveiw..Disgraceful customer service and I will tell all family and friends of this unpleasant experience.