I've been a loyal customer for years but suddenly, I can't pay them directly, I have to go into my bank and send them money. Takes about a week for it to reach them. Their customer service have no answer to why they suddenly made my customer experience so much worse and redundant other than that it's just going to be like this for me now. I'd much rather shop from ASOS or some other place that isn't going to worsen my experience significantly without any reason whatsoever!
5 years ago
Zalando SE has a
3.1
average rating
from
207
reviews
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