they advertise Minecraft modded support: none of the versions of CurseForge mod packs were updated to the most recent version. Their 'auto-update' script is broken. You have to fight to get them to update the pack to most-recent version. They have an internal script running that prevents you from complete control over your server properties (e.g. MOTD is always "hosted by Zap" instead of any message you might want; flight is always disabled; pvp is always enabled') . First level support always responds with "nothing is wrong"; until you fight to second level and they say "we will fix it ~ but we will have to wait until someone higher than me can get to it". They sold me 8gb of RAM, pretty sure it was more like 6. Server regularly crashed. I do not recommend this provider. Choose any other provider before you choose this company.