Purchased three items, the sales assistant was miserable from the beginning, terrible attitude, she said receipt was in the bag and gave me my change. I walked away as it was busy checked bag, no receipt, checked change was short changed. Went back told they would wait until end of day takings checked, have never felt so mistreated, got upset in the end gave me my money, I offered to leave my name and number should there be a problem with cashing up. Will never go to this Zara again, the staff in Spain are so much nicer. Please at least train your staff to smile and be polite.