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Anonymous
I had a horrible experience at Zara I totally understand not letting us try on cloths in the fitting room due to COVID-19 I purchase pants which did not fit my body type well Unfortunately I lost my receipt They would Not exchange for a different item They said I could ONLY get the Same item I ask the manager but not Help I called the customer service number wouldn’t help I WILL NEVER SHOP AT ZARA AGAIN I only wanted to buy another item in the store Doesn’t seem too much to ask Especially after spending over $300.00 And it exchange was $22.00
4 years ago
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Zara has a 2.6 average rating from 961 reviews

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