The customer service as it relates to these 'apparent' managers is dismal. They indicate at the customer service centre that they will call in 48 hours and it's been 2 weeks tomorrow. I call every couple of days and ask 'please have them call me' They put in another reminder. DO THESE MANAGERS REALLLY EXIST. In these days when customer service is so important I'm not sure what to say here. Do I take them to small claims court?? They just have to call me back. My hands are tied and even the reps can't explain it.
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