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Lisa Preston
Review Highlights “The women's clothes are unique and styles are different from other stores at Santa Anita Mall and surrounding stores.” in 4 reviews “It is nice and spacious with a Men's and Children's department on the second floor.” in 3 reviews “I was gifted a pair of pants from a different Zara, but had to exchange them for a different size.” in 3 reviews Location & Hours Map Located in: Westfield Santa Anita 400 S Baldwin Ave Ste A7 Arcadia, CA 91007 Mon 11:00 AM - 8:00 PM Tue 11:00 AM - 8:00 PM Wed 11:00 AM - 8:00 PM Thu 11:00 AM - 8:00 PM Fri 10:00 AM - 9:00 PM Sat 10:00 AM - 9:00 PM Sun 11:00 AM - 8:00 PM Open now Edit business info Other Women's Clothing Nearby Sponsored Macy’s 0.09 miles away from Zara Nancy S. said"Came in for a jacket for my teenage son who is extremely particular about his clothing. In all honesty I haven't been to this location in about 7 or 8 years and I have to say I was impressed with the service and selection. We were…"read more in Women's Clothing, Men's Clothing 5.11 Tactical 69 10.6 miles away from Zara Abraham F. said"After a long and frustrating day of Citadel "shopping" and leaving empty handed. This was the final place I was going to stop by. I've seen their social media and have just recently become more interested in tactical wear. I had an…"read more in Women's Clothing, Men's Clothing Fashion Nova 140 23.5 miles away from Zara Monet D. said"I want to sincerely change my review for this location. I had a serious issue with the Panorama location back in March 2016. The customer service wasn't to my liking at all. But I was contacted by Kethleen , one of the employees. (…"read more in Women's Clothing Amenities and More Accepts Credit Cards Accepts Android Pay Accepts Apple Pay Garage Parking Help Improve Yelp What's the price range? Ask the Community Ask a question Q: Is this store open yet? A: Yes Arlene N. 2 years ago Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more. Search within reviews Search within reviews Yelp Sort Robert, one of the managers at Zara is EXCEPTIONAL!!!! I have been assisting my niece, with returning some items. Dealing with Zara's customer service has been a NIGHTMARE!!! We have been told so many different stories about why a label could not be generated, so my niece could return her items. Her husband is in the military and stationed out of the county, so there are no Zara stores near her. She must order online. Finally, Zara said I could walk the items into the Arcadia store. Zara also said they would email all necessary documents to the local store and it wouldn't be an issue. I wrote down the case number assigned and brought everything in. Zara didn't email anything to the local store. Robert took the time to call Zara and the customer service was not helpful. Robert was very patient and was able to solve the issue. It has taken almost SIX MONTHS to solve this issue. The Arcadia store is VERY FORTUNATE to have someone who really is dedicated to customer service. I hope besides thanking Robert for his dedication, Zara gives him a financial gift.
2 years ago
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Zara has a 2.6 average rating from 961 reviews

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