My online order was lost only a couple items arrived. I was charged for the full order. I called over 6 times and they finally opened a case but they did not send me an updated as promised via email ; text; or call. Their customer service folks are rude and not understanding…. They hang up on you as if the call was disconnected… then I must call them back and start over with explaining the issue. Very frustrating and their policy where they won’t give price adjustment for items. I don’t recommend their online shopping or dealing with their horrible customer service. They won’t answer the phones in the stores just to ask question before driving into store wasting time. Going to start looking elsewhere to shop.