Order number 53571478301 The perfume that came , I didn't even used it and the top part it came damaged As there is a gap there where the perfume leaked And it spilled inside my bag It damaged my bag and my headphones . Foe almost 2 weeks they refuse to give a refund , neither a compensation. They keep telling me to wait another 10 to 14 days . The customer service It's horrible . They refuse to give me a customer complaint contact number or email adress. They don't want to give me a refund. Their product was damaged from manufacturers. They try to find reasons not to give me a refund, and i have all the evidence needed and pictures with the item being damaged from manufacturers, as they can see fron the pictures . Dont buy from Zara.