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Anna
Next day delivery freaks me out. It’s not the first time when I have problems with my delivery. Zara’s customer service is so pointless! No one actually helps you or provides any details. I ordered from this store on Thursday my delivery was scheduled for Friday. When I asked customer service when should I expect my parcel they said “we do deliveries from 8am to 8pm”. So, that means I should sit at home for f*cking 12 hours just waiting for it?! And in the result (guess what?) that didn’t deliver it! When I asked Zara’s customer service what should I suppose to do with this now (cause I was leaving on Saturday for 1 month) they said “we will contact you soon....” WTF?! So the only thing I wanna say “THANK YOU ZARA FOR YOUR LOVE TO YOUR CUSTOMERS”
7 years ago
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Zara has a 2.6 average rating from 961 reviews

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