Trying to confirm with the Cambridge store they have an item in stock as I am an hours drive away. Ringing and ringing - no answer - so I rang “Customer Service” to check I have the correct number, to be told they don’t have the store numbers. No directory. REALLY? Owing to appalling reviews there’s no way I’m ordering online, so it looks like they’ve lost yet another customer as I’m not wasting a long drive to find the item isn’t available.
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