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Sean
By far the worst company I have dealt with Instore and the customer service department. Was asked to leave from the store for questioning why an item was priced at 29.99 euros but yet they were charging me £40 when I queried it the so called manger told me it was due to import duty. When I said that items within the Eu don’t get import duty he told me to leave. I made a complaint to head office who ignored me for the first 2 weeks then I got 3 calls from supposed managers all of which had no idea why they were calling me and didn’t even know which store even though I had said 3/4 times what happened. Every time promised a called back and a solution waited weeks and nothing. Appalling treatment appalling company I now no longer shop there
6 years ago
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Zara has a 2.6 average rating from 961 reviews

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