Categories My Reviews My Settings Help LOG OUT Alternate Text Jude GB For companies Review of Zara Jude 3 reviews 1 star: Bad 2 minutes ago If I could give zero stars I would If I could give zero stars I would. Order placed last friday for next day delivery been stuck with Hermes ever since. I will give Zara that they do get back to you on whatsapp however all they tell me is please give us 24 hours so it is a pointless exercise. They can clearly see the order is lost a refund should be made and picked up and claimed via Hermes between them. The service on the phones is awful with a few of the assistants being very abrupt and one with what sounded like chewing his gum down the phone. Escalated to Head of Operations but no acknowlegement which explains the level of service lower down the chain. Once this is rectified my account will be closed and request all my details removed. I have never experienced service like this before