Ordered a mirror which took ages to arrive. It was damaged and I had to wait in for an entire day for the courier to collect the damaged. The second delivery was "damaged" in transit and not delivered. I had to chase customer services to ask for a replacement. I was assured it would be delivered on the 23rd December, yet again it did not turn up. My husband stayed in all day for this delivery. I called customer services and was told that they could not find my house!! Yet the courier had delivered (damaged) and then collected a mirror from me with no problem. I have had to chase customer services at every turn. When I contacted customer services I was told to order the mirror again to another address! I only have one house for goodness sake!! I was offered 10% discount on another mirror! Customer service was dire and they could not care less that the couriers they employ not only damage their products but can not be bothered to look for an address in a well laid out modern housing estate or even call me for directions. Don't bother with home delivery or this company!