Okay. The WORST experience I had with online shopping. I ordered a $79 jacket. On Tuesday June 6th I checked the status of my package. And it showed DELIVERED. At the same second I ran to the lobby to check. (I was at home all day long). I didn’t got an email that it was delivered by the way. THERE WAS NO PACKAGE. I decided to call Zara and.. I saw all the one star reviews with the same problem. I am screwed. I understood at that moment that none will give me my money back. This is the worst experience I had, as I mentioned. I tried to call Zara, none pick up the phone. So, long story short. Someone stole my package. Nice, Thanks There is no camera right near my door, but there is specific place in the lobby with cameras where all the packages are stock. The delivery guy of course left the package near my door so I can’t even see who took my goddamn package. Anyways, thank you for so many lessons, dear Zara.