I had an extremely disappointing experience with Zara Home, which compels me to warn others. They outright lied about the delivery date of my order, causing significant disruption to my plans. The promised delivery date turned out to be a "misunderstanding" on my part, as they later claimed it was just an "estimate" hidden under asterisk in the small print. Their customer service was unhelpful and dismissive, refusing any form of compensation for their clear mistake. This isn't just about a delayed order; it's about Zara Home's misleading practices and lack of accountability. They’ve shown a blatant disregard for honest communication and customer satisfaction. I will be reporting Zara Home to Trading Standards for their deceitful practices and recommend others stay away from it if they value a good trustworthy service.