Absolutely shocked with the appalling customer service with zavvi i have 3 orders outstanding that should of all been delivered now. First one a preorder that was pushed back a month and should now arrive Monday which I doubt will happen. The second also a preorder that was originally due Monday and has now been pushed back to the 30th January 2021 with no email to let me know and the third and one I'm most angry about was placed on a item that was showing in stock so I paid and money was taken, it should of been with me on the 30th October and up to now I only get updates if I contact zavvi and last I heard they had it on special order from the supplier which is strange when it was supposed to be in stock when I placed my order so somebody somewhere is lying. I work for a company that deals with online sales all over the world and wouldn't think of treating a customer this way