TERRIBLE CUSTOMER SERVICE Absolutely terrible, ordered on 1st December no communication at all after DM-ing them on twitter after a week when there had been no movement had been informed of the delay, advised them that I wanted a refund and then ignored continuously, then miraculously on the 15TH DAY after I ordered despite taking my money the day after I ordered! I'm guessing they will come back saying I have to wait until the order is delivered and return it because they still haven't responded over 24 Hours. I really hope that people don't use Zavvi, they are a joke and I hope they get what they deserve. UPDATE: Its exactly as I said, despite the reply below, was ignored for two days after asking for a refund and then they say its been dispatched and I can return it, what a surprise, zavvi is terrible, please avoid at any cost