I ordered gifts for Christmas in plenty of time to be delivered by Christmas according to their delivery schedule, and I was advised that all items were in stock. The order was split into 2. The first half was sent straight away, but arrived 2 weeks after the advised delivery date. The second half included ugly Christmas sweaters (which I clearly needed for Christmas). This order didn’t even get dispatched until 3 weeks after I ordered it, and there is no chance I will get it by Christmas. I tried to cancel the order before it was dispatched, but they didn’t reply to my queries for days, until after they had dispatched it. They then advised that it could not be cancelled as it had already been dispatched, despite saying otherwise on their website. They offered no explanation, apologies or resolution to my complaints. Despite being an Australian website, all the items were shipped from overseas. Had I been aware of this I would never have ordered from them. They have totally ruined my Christmas plans, not to mention the money I have wasted, and have displayed a disgustingly poor level of customer service. DO NOT ORDER FROM THIS SITE.