WELL WHERE TO BEGIN , ORDERED 25TH NOVEMBER AND STILL NOT RECEIVED ALL MY ITEMS ,SOME HAVEN'T EVEN BEEN SHIPPED , CUSTOMER SERVICE IS AN ABSOLUTE NIGHTMARE OF CONDESCENDING PEOPLE WHO TAKE PLEASURE IN WINDING YOU UP FURTHER WITH A STANDARD REPLY TO YOUR EMAILS , IM STILL WAITING FOR REFUNDS ON DAMAGED GOODS TOO , IN TOTAL OVER A £100 THEY STILL OWE ME , IVE WASTED SO MUCH OF MY VALUABLE TIME EMAILING THEM THAT IM ON THE VERGE OF GIVING UP WHICH I THINK THAT WHAT THERE HOPING YOU DO , IM A KEY WORKER AND COULD DO WITHOUT THIS STRESS , THEY NEVER USED TO BE TOO BAD BUT AFTER THIS I WILL NEVER ORDER FROM THEM AGAIN , AMAZON AND EBAY WOULD HAVE REFUNDED ME LONG AGO, I DONT EVEN KNOW HOW LONG ZAVVI TAKE TO DEEM IT LOST IN THE POST BEFORE THEY REFUND YOU. I DONT NORMALLY WRITE REVIEWS BUT IF LIKE MANY OTHERS I CAN WARN PEOPLE IN ADVANCE OF THIS VERY SHADY COMPANY THEN THATS A POSITIVE RESULT , STICK WITH AMAZON AND EBAY WHERE AT LEAST YOUR GUARANTEED TO GET YOUR MONEY BACK IF THINGS GO WRONG.