Such a horrific online experience with ZAVVI and this is not the first occasion that goods were LATE or LOST IN TRANSIT!!! What an abysmal website ZAVVI are, totally on the ball to accept your order and take your MONEY. No phone number even for customer support which is all but nonexistent they take way to long to respond and going on others who have complained I imagine ZAVVI post out bogstandard replies. My order was placed on 28th February 2021..... I received dispatched email saying..... "Your order has been dispatched and will be with you shortly! Delivery is estimated between Wed 03 Mar - Thu 04 Mar We send each item as soon as it is available. If items you ordered are not listed below, you will receive a further email once they have been sent." After taking the day off on the 3rd & 4th March 2021 so either had to lose 2 days annual holiday or lose 2 days wages!!! I contacted ZAVVI customer services and I received the following email...... "Thank you for your recent order ********* and enquiry. We are pleased to confirm that your order has been dispatched and is currently with our delivery provider, if tracking is available for your order the tracking details will be in your dispatch email. At this time we would like to apologise for the delays you have experienced and would like to assure you that we are actively in contact with our courier provider and your order will be delivered soon. Thank you again for your patience and should you have any further questions please contact our customer services team, who will be happy to help. Best wishes Zavvi international Customer Service" Why on earth do ZAVVI give out Estimated time of Delivery and tell you... "your order has been dispatched and is currently with our delivery provider" Why no tracking available? Why no word on which Delivery Provider" ZAVVI has used so I can contact them directly with a tracking number? I shall post an update tomorrow evening once I see if they deliver or not by the Estimated time line or not!