I wanted to order some items for my daughters' birthday but was unable to get the online store to accept the discount codes advertised. The discount codes worked fine - individually - but if I inserted another one the previous one would become invalid. After contacting a representative the solution was to split the orders up to include only items from 1 promotion at a time and ordering them. The discount codes also had a cap because I was ordering a decent amount of items the cap was met fairly quickly which means I would have to subsplit the cart even further. After explaining that 1) I live in a 0% VAT Rated country (Outside the EU) and 2) Every individual order would implement a huge handling fee from the goverment postal service - I asked if the items (despite everything) could grouped together for shipping instead of all of the items shipping individually (£7 - £10 pounds per package) the answer was no - it's just not going to happen, that's not how they do things. If it were me I'd be happy to accomodate a new cusomer and have his hefty purchase grouped before shipping in any way possible to show flexibility. It's also shocking that a company as big as Zavvy doesn't have Zero VAT rating figured out - at the same time it offers worldwide shipping.