Horrible and worst company to deal with. Bulk bought incredibles t shirts for a work dress up event a month in advance and realising that the order was still processing a week before we need Ed the tshirts, I tried to cancel my order and they flat out refused. After harassing them for a whole week to cancel the order, the staff at Zavvi began to abuse me by accusing me that I was in the wrong and that they can’t do anything to help me cancel my order EVEN WHEN THE ORDER HASNT BEEN BAGGED AND LEFT THE WAREHOUSE YET. The only way I got my refund back was by making a claim through my bank. AVOID THIS WEBSITE AT ALL COSTS!!!