The worst customer service ever. No wonder they do not a phone number or chat. I order two sweatshirts back in November of 2020. An XL and XXL and the fits and quality were great. March 26, 2021 I ordered XL and XXL. It took over 3 weeks to receive the parcel. The fits were M and XL. The waistband in the XL (medium) was overstretched as if someone larger than myself attempted to wear it. Now I have to pay to ship overseas and after reading all the consumer complaints I do not expect to ever see a refund for the product or the cost of shipping.
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