If I could give it NO stars I would the worst company I’ve ever purchased from and I won’t be ever again I urge you not to purchase from either. I purchased an in stock Lego item 2nd November for immediate dispatch for a birthday present got an email item will be dispatched 5th Nov. It is now 29th November and still processing ???? I’ve send 6 emails to zavvi asking for dispatch or refund who state each time as it is processing they are unable to refund yet it is not being dispatched either ????? They are still selling them item as in stock when there is obvious supply issues with the item. DO NOT PURCHASE from this company if for a birthday present or especially a Christmas present or you won’t get it or indeed a refund to purchase elsewhere you have been warned. Awful experience