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Arlene McFarlane
I ordered a PS4 which was meant to come with Assassins Creed Syndicate, Nathan Drake Collection and Play Station T.V. Nathan Drake and Play Station T.V was delivered and then Zavvi cancelled my order due to unavailability of stock. Disappointed and rather annoyed that the company did not have the decency to advise me that they were cancelling my order. I only discovered this when I checked my order on line to see if the PS4 had been dispatched. Needless to say I contacted Zavvi and requested that they send me a pre-paid label so that I could return the two items that they had delivered. I have now sent a total of 5 emails explaining that I feel that Zavvi should pay the postage to return these items as they cancelled my order and if they had of fulfilled said order I would not be returning anything. Zavvi refuse and insist I pay for goods to be collected or use royal mail. I do not think so. This is the worst company that I have ever dealt with I only wish I had of read this review page before placing an order with this so called company.
9 years ago
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Zavvi has a 1.2 average rating from 652 reviews

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