Disgruntled Customer Who Will Never Use Zavvi Again
Since they only post good reviews on their website, I thought I would add one here. My review on their site wasn't even bad - it was in between good/bad with some fair points about the contents of their Z Box. Now, however, my review is BAD. Their service is appalling. DO NOT USE THEM. FOR THE LOVE OF ALL THAT IS HOLY, NEVER SIGN UP TO A SUBSCRIPTION WITH THEM! They send goods you don't want, don't send you ones you do want, forget to include everything, make you pay for returns, and don't refund your money for goods that don't arrive/are returned. Their customer service system means every time you get an emailed response it is from a different person (who won't have read your email history with them) and you have to tell the whole story over again. AVOID!