536162836. Got a email from zavvi from making a review from another platform. My item was waiting for processing 5 days today. Received a email I'm will paste on here that the actual item was out of stock but 2 hrs later because I hadn't change my review they still takem the payment from my PayPal account. Here is the actual email below. Hello nathan, Thanks for placing your order with Zavvi UK. Please do not reply to us at this e-mail address as we will not receive your message. This is an automated response. A customer service colleague has sent you the following message: Hello Nathan, I hope you are well. Your details have been escalated over to myself, following your recent Trust Pilot review, regarding your order. I am so sorry to hear of the frustrations encountered during your recent experience with us and I understand the inconvenience this may have caused. I apologise for the delay in sending your order as the item is currently out of stock, if you no longer require the item or prefer an alternative, I can proceed with its cancellation. Rest assured, since the item has not been dispatched, no payment has been processed. Alternatively, if you choose to wait for the item, there's no immediate action required on your part. We'll notify you with a confirmation email once the item is dispatched. Please accept my sincerest apologies for the inconvenience this may have caused. I can assure you that this has been logged as a formal complaint, in which we will address all concerns recorded and take the necessary actions to improve on all aspects of the service provided moving forwards. Should you require any further assistance with this order, please do not hesitate to contact me and I will be more than happy to help. Kind regards, Liam Customer Relations Executive