I was checking the deals during Black Friday and I purchased a PS 4 PRO + PS VR bundle from zavvi.com. The promised dispatch date was 28/11/2016. I spent almost £700 for it. I read all the bad comments but I thought "Hey, I'll be fine!". Nope, of course not. That was naive of me. I got a message from zavvi.com saying "I am really sorry that this has not yet been dispatched. This item is on special order for you with our supplier but at this time they are unable to give me a date for when they will have it back in stock." The translation: "Hey, sorry but we can't deliver the goods on the promised date. Ah also we don't know when we'll be available to deliver it. No compensation, no elegancy and offering the money back. We'll just stick to your money until you cry about it." I am in line of contracting and I'd feel really embarrassed if I took someone's £700 and promise to deliver a job then act dodgy but not these guys obviously. Thanks to these guys I am missing Black Friday because they answer messages like in 5 hours and I also spent £700 for this so I need the cash back in order to buy a new one... I strongly recommend you to buy stuff from reliable sites, the stress and all the pain they cause. Just not worth it...