First off it was a shirt that I ordered in July of 2017...it's January 2018 and I still haven't gotten it. They do communicate in a canned response sort of way to apologize for the delay and yet nothing is being done about it. It's a shirt. It gets printed, what is the actual delay? Give me the file, I'll print it myself, geez. Secondly, they offer a shirt for Christmas that they say won't be ready by Christmas. Okay, that's fine, my son still would like it despite the fact that the holidays will be over by the time it gets here. The order was cancelled. They should really stop promising things they can't deliver. Also their sizing, for items I actually HAVE received, is all over the place. If you ordered a small and it fit, don't expect that to be the case for the next item you order. In fact, save yourself the headache and don't order at all.