Terrible experience with this company. Started off with a Christmas present which was ordered at the start of December and, despite me asking over and over, they kept telling me it would arrive before Christmas. Christmas eve it was cancelled by them saying they had no stock. January i got an apology email with a 50% off voucher for clothing. Found this couldn't be applied instead of their existing offers, and as 90% of their t-shirts are a 2-for-£20 deal I could only buy one otherwise my voucher wouldn't work. No issue. T-shirt arrives and the print quality is very very bad, it looks like I've printed it with a home printer. The white t-shirt is showing behind, it just looks really amateur. Zavvi agree to a replacement so send me a pre-paid label for me to send it back. My replacement isn't processed and I have to contact them, they ask for my proof of postage trying to insinuate it's been lost in the post despite the tracking showing they have it. Talk to them on live chat and they send another. The replacement is just as bad, and the replacement after that. I talk to them as obviously there's either a bad batch or these are bad products but they don't care! They just want to cancel my order and forget about it rather than tackle the actual issue. I'm on my 4th t-shirt now, and it's just as bad as all the others. They obviously don't care about quality standards or the fact they'll be sending out faulty products to other people too.