Shocking customer service had a item arrived and it was wrapped in heat shrink instead of the usual film they come in and when I opened the blu ray and checked the disc it had Mark's all over it but they refused to accept even after I sent photos and then they said that's the way they receive items from there suppliers and they are not pre owned also everytime they have "sales" on all they do is put the RRP price right and have the "discounted" adjusted to what is usually the regular price anyway!!! So there is never actually any sales!!!
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