Placed an order over a week ago with 2 - 3 days delivery, order has still not been shipped a week later.
No response from email sent in to customer service, had to resort to facebook messenger to communicate which was in its self very slow.
Nothing but excuses of "we're very busy" and "we're sorry" which then changed to "we're looking into it and dispatching urgently for you"...
I then left a 1 star review on trustpilot to which they responded saying they're awaiting stock from their supplier.. which is strange since I was not told once the items were out of stock while ordering, or while contacting customer service, and are still showing as in stock at time of writing.
The "customer service" team are about as inept as a damp towel putting out a forest fire at this point.
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