I ordered from Zavvi before and never had a problem. I ordered 3 t shirts and two mugs 5 days ago. On my confirmation email to say that my orders have been confirmed its says usual dispatch in 24 to 48 hours. I just check on my account to see what date it should arrive and its still says still processing order. I know we are in strange times and this is a bit petty complaining with everything else that is happing in the world at this moment. But how long does it take to put a couple of t shirts and mugs in a bag and send them off. When it tells me on my order dispatched within 24 to 48 hrs. This would never happen on amazon. It would be a nice thought to have a email from head office to say there is a bit of delay or anything would be nice but nothing. It will make me think twice using them again.