Great news to report!!! We ordered our artwork on May 31, it was shipped around June 10. The tracking info said Kiev until August 11, when it updated to NY! Since then we've gotten an update every couple of days from USPS, and today, 8/17, it arrived!!! The artwork is gorgeous, high quality and was immaculately packed. Of course we were nervous, given we'd paid over $450 and all the bad reviews, but Lana answered our emails immediately and calmed our nerves along the way. I don't hold Zellart responsible for the slow shipping. Under the circumstances, how can they know how long it will take? They did a great job, and it was worth the wait!!!