I have rosacia and have always found that hands down ZENMED is the only product that controls my rosacia with no side effects. I have had issues with their customer service in the past. I couldn't get a response about my concerns with their eye serum, (their only product I didn't like) and for the longest time they didn't live up to their promise to reimburse the duty I've had to pay this last year. However after posting my concerns on the FaceBook page Mr Johal contacted me from ZENMED and I have been fully reimbursed. I continue to love the product and have had my faith restored in their customer service. Thank-you ZENMED!