I would not recommend this company even to my worst enemy!! I ordered from them, they gave me a quote, I paid, I was promised delivery in 13 working days, of course they also specified that there could be delays, I accepted thtat! after the 13 days passed they promised me delivery in 2-4 days, but they didn't keep their word, so I canceled the order. Very important! at the moment I asked to cancel the order, the goods have not been shipped yet!!! after they saw that I want to cancel they changed my order, sent what they had in stock without being asked if I wanted to buy at the new quote made by them and after I told them clearly countless times that I was canceling this order! After countless requests to cancel the order and after I told them that it was my right to cancel this order, especially since it had not yet been shipped, they replied that I am not a consumer and that B2B ordered and that I do not have this right legal!! And if I no longer want to take these products, I will be penalized financially! I still haven't received an answer from them, neither the goods nor the money, of course I will never accept the goods because they sent me pieces of the requested products and they are not useful to me plus I would never work with such people again!
Update! 12/20/2022
After discussions on Chat with these thieves, they started blackmailing me by telling me that if I don't pick up the products from the transport company (products sent abusively, I clearly specified that I don't want them anymore until the delivery was made) they answered me that if I refuse to buy these products, from the amount of EUR 1,795.57 paid by me, they will withhold €829, so basically almost half of the amount.
What this company is doing is unacceptable and I hope that my review will help someone in the future.
1 year ago
zentrada.de has a
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