We received our order it was well packaged we have setup our time clock and have it ready to use this coming Monday when a new time period starts. We have tried it out and it works great and and it appears that it will serve the purpose we purchased it for but will be better to reply after we put it into use. The only improvement is it would have been nice to received notice when the order was shipped and when we could expect it to arrive not a big deal. So far very satisfied. Price was the best I found available and the time clock was very easy to setup.