First of all the order was not shipped within the time period I was not advised of the delay until I chased then when the order arrived today 2 of the items were missing from the package the delivery note had a pencil mark of disc but there was /has been no other notification about this and no confirmation that I wont be charged for these items as the full cost is being shown on the despatch note. I have twice tried to speak to someone on the phone but there is no one to answer the calls. I am waiting a response to my email.. I have used Zest before and not had a problem but will be thinking twice before using them again in the future.