Speed of service left something to be desired, particularly as order acknowledgement indicated delivery within 6 to 7 working days rather than the actual reality of 11 working days. I received an automated response when I chased up, only to receive notification of dispatch three working days later - which I guess was an answer of sorts. Absence of my order was particularly compounded by the email invitation to review the product, before I had even received it!!! My customer experience of Zest Beauty was poor, with little confidence on my part that would have received my order at all if I had not chased up.